Dear User,

This Privacy Policy explains our approach to any personal data that we collect from you or that we have obtained about you.

The Privacy Policy may be revised by Find a Dentist Online, at its sole and exclusive discretion, and the updated policy thereafter will be posted on this Website. Any changes to the Privacy Policy shall be notified on this Website. It is advisable that you go through the Privacy Policy whenever the same is revised and updated.

Governing Law & Jurisdiction

This website of Find a Dentist Online (“Website”) and privacy policy shall be governed by and construed in accordance with all the applicable laws of India. All disputes arising out of or in connection with this disclaimer or use of this website shall be submitted to the exclusive jurisdiction of the courts at Mumbai.

What Is This Privacy Policy?

Welcome to Find a Dentist Online, a comprehensive dentist directory initiative by Illusion and registered under the parent company Bizdent Devices Pvt. Ltd. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect, how we use, disclose, and protect that information, and the choices available to you regarding your personal data. By using our website, you agree to the terms outlined in this policy.

Why This Privacy Policy?

This Privacy Policy is published pursuant to:

Section 43A of the Information Technology Act, 2000;

Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPI Rules”); and

Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

This Privacy Policy sets out the type of information collected from the Users, including the nature of the sensitive personal data or information, the purpose, means and modes of usage of such information and how and to whom the Find a Dentist Online shall disclose such information.

What Information Do We Collect?
1.Personal Information

We collect personal information that you voluntarily provide to us when registering for an account, updating your profile, or contacting us. This includes:

  1. Name & Gender: To identify you and personalize our communications.
  2. Date of birth: To know your age
  3. Email address: To communicate with you regarding our services, updates, and promotional offers.
  4. Phone number: To contact you for service-related issues and notifications.
  5. Residential Address: To help locate relevant dental services near you.
  6. Sensitive personal data or information is such information that is collected, received, stored, transmitted or processed or provided by Find a Dentist Online, consisting of:
    • Password
    • Financial information such as bank account or credit card or debit card or other payment instrument details;
    • Sexual orientation;
    • Medical records and history;
    • Biometric information;
    • Based on your location, any detail relating to list of doctors/dentist listed on the Website and nearby dentist clinic/center location;
    • Any detail relating to the above personal information categories as provided to Find a Dentist Online for providing service; and
    • Any of the information received under above personal information categories by Find a Dentist Online for processing, stored or processed under lawful contract or otherwise.

Please note that any information freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law in force shall not be regarded as sensitive personal information.

2.Non-Personal Information
  1. IP address: To analyze trends, administer the site, and gather demographic information.
  2. Browser type: To optimize website performance across different browsers.
  3. Operating system: To ensure compatibility and enhance user experience.
  4. Pages viewed and the duration of your visit: To understand user behavior and improve site navigation.
  5. Referral website: To determine how users are finding our site.
  6. Clickstream data: To track user navigation paths and improve website structure.
How Do We Use Your Information?

We use the collected information for the following purposes:

  1. Directory Services: To provide, maintain, and improve our directory services, ensuring the most accurate and up-to-date information is available.
  2. Communication: To respond to your inquiries, send administrative information, and notify you about updates or changes to our services.
  3. Personalization: To tailor our services to your preferences and enhance your experience on our website.
  4. Analytics: To analyze website usage and trends to improve our services.
  5. Marketing: To send promotional materials and newsletters, provided you have opted in to receive such communications.
  6. Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Important Note for Users
  • A condition of each User’s use of and access to the Platforms and to services provided by Find a Dentist Online to Users (collectively referred to as the “Services”), is his/her/its acceptance of the terms and conditions of use of the Website which also involves acceptance of the terms of this Privacy Policy. Any User who does not agree with any provisions of the Terms and conditions of use of the Website or this Privacy Policy is advised not to accept the Terms and conditions of use of the Website and may leave the Platform and not access it in the future.
  • Users can access, modify, correct and eliminate the data about him/her/it which has been collected pursuant to his/her/its decision to become a User.
  • The Platforms use temporary cookies to store certain data. Find a Dentist Online does not store personally identifiable information in the cookies. Information collected by Find a Dentist Online, by any means whatsoever, that does not personally identify the User as an individual (such as patterns of utilization described above) is exclusively owned by Find a Dentist Online and may be used by Find a Dentist Online and third party service providers for technical administration of the Platforms, user administration, research, development, and other purposes. Additionally, Find a Dentist Online may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to its parent Bizdent Devices Pvt. Ltd., group companies, subsidiaries, associates, affiliates, suppliers, vendors, sister concerns, service providers and service partners and other third parties (collectively referred to as “Other Parties”).
  • A User may set or amend his/her/its web browsers to delete or disable cookies. If a User chooses to disable cookies on his/her/its computer or mobile telecommunication device, it may impair, degrade or restrict access to certain areas of the Platforms. Merely closing the web browser should ordinarily clear all temporary cookies installed by Find a Dentist Online. However, Users are encouraged to use the “clear cookies” functionality of their browsers to ensure deletion, as Find a Dentist Online cannot guarantee, predict or provide for the behaviour of the equipment of all the Users of the Platforms.
  • Find a Dentist Online may allow other companies or entities to serve advertisements to Users. These companies or entities include third party advertisement servers, advertisement agencies, advertisement technology vendors and research firms. Find a Dentist Online may target some advertisements to Users that fit a certain general profile. Find a Dentist Online does not use personally identifiable information to target advertisements to specific Users. While serving advertisements or optimizing the Services to its Users, Find a Dentist Online may allow authorised third parties to place or recognize a unique cookie on the User’s browser.
  • Find a Dentist Online does not exercise control over the websites displayed as search results or links from within the Services. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information or Financial Information from the Users, for which Find a Dentist Online shall not be held responsible or liable. Find a Dentist Online does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does Find a Dentist Online guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Find a Dentist Online of such websites, the websites’ provider, or the information on the website.
  • When a User visits or uses the Platforms, Find a Dentist Online may access, collect, monitor and/or remotely store data in relation to the User’s location, which may also include global positioning system coordinates or similar information regarding the location of the device using which the User has visited or used the Platforms. The location data does not collect or share any personally identifiable information about the User.
  • Find a Dentist Online may keep records of telephone calls received from and made to Users for the purpose of administration of Services, research and development, training, business intelligence, business development, or for User administration. Find a Dentist Online may share the telephone records with third parties when required by law or when required to provide or facilitate the User with the Services.
  • Find a Dentist Online may choose to conduct contests and surveys to collect relevant information about the Users’ preferences. These surveys and contests are optional and if the User chooses to respond, his/her/its responses will be kept anonymous. The demographic information that the User provides while availing or signing-up for the Services and through any surveys or contests is used to help Find a Dentist Online improve its services to meet the needs and preferences of Users.
  • Find a Dentist Online does not knowingly collect personal data from children (only persons above the age of 18 shall be permitted to use the Services as provided in the Terms and conditions of use of the Website). In an event, where in contravention of the Terms and conditions of use of the Website, a person below the age of 18 uses the Services, Find a Dentist Online shall not be held liable or responsible for any damage or injury suffered by such person in logging into the Platforms and making use of the Services.
  • Find a Dentist Online has implemented security policies, rules and technical measures, as required under applicable law including firewalls, transport layer security and other physical and electronic security measures to protect the Financial Information and personal information that it has under its control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. It is expressly stated that Find a Dentist Online shall not be responsible for any breach of security or for any action of any third parties that receive Users’ personal data or events that are beyond the reasonable control of Find a Dentist Online including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
  • Find a Dentist Online may be required to disclose personal information to governmental institutions or authorities when such disclosure is requisitioned under any law or judicial decree or when the Find a Dentist Online, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, or to enforce or apply the Terms and conditions of use of the Website.
  • Find a Dentist Online may share/use personal information and personally identifiable information provided by Users with the Other Parties for the purposes of:
    • enabling Users to enjoy the Services and sharing information with Other Parties to provide services, technical support etc. in relation to the Services; or
    • detecting and preventing identity theft, fraud or any other potentially illegal acts; or
    • monitoring and enhancing User interest and engagement, including through promotional activity, personal messages to Users using personally identifiable information provided by Users, etc; or
    • To the extent that Other Parties have access to the personal information, the Find a Dentist Online shall make efforts to ensure that the Other Parties treat such personal information at least as protectively as they treat personally identifiable information obtained from their users or members.
  • Find a Dentist Online or the Other Parties may merge with or be acquired by another business entity. In such an event, Find a Dentist Online and the Other Parties may be required to transfer the personal information to such merging or acquiring party, as the case may be. While sharing such personal information with the acquiring or merging entity, as the case may be, the Find a Dentist Online and the Other Parties shall make reasonable endeavours to ensure that the User’s personal information is duly protected by the acquiring or merging entity, as the case may be, by undertaking security measures prescribed under applicable laws.
  • Find a Dentist Online may also disclose or transfer the personal and other information provided by Users, to any third party as a part of reorganization or a sale of the assets, division or transfer of a part or whole of Find a Dentist Online. Any third party to which Find a Dentist Online transfers or sells its assets will have the right to continue to use the personal and other information that Users provide to Find a Dentist Online.
  • The User’s visit to and/or use of the Platforms and any dispute over privacy is subject to this Privacy Policy and the Terms and conditions of use of the Website. Find a Dentist Online may update this Privacy Policy at any time, with or without advance notice. Find a Dentist Online shall not be required to notify the Users of any changes made to this Privacy Policy. It is your responsibility, in such cases, to review the terms of this Privacy Policy from time to time.
  • All information collected from the Users by Find a Dentist Online is maintained in electronic form on servers and/or cloud systems and shall be accessible by certain employees of Find a Dentist Online. The User information may also be converted to physical form from time to time. Regardless of the manner of storage, Find a Dentist Online shall make commercially reasonable endeavours to ensure that the User information is rendered confidential, and will disclose User information only in accordance with the terms of this Privacy Policy.
  • The User consents to Find a Dentist Online reproducing/publishing all testimonials and reviews given by the User (whether on the Website, social media platforms, or in any other manner whatsoever) in relation to Find a Dentist Online or any of the Products, together with the User’s name and location, on the Website, on such page and in such position as Find a Dentist Online may determine in its sole discretion. The User agrees that Find a Dentist Online may edit the testimonials and reviews provided by the User and reproduce/publish such edited or paraphrased versions of the testimonials and reviews on the Website. If the User has any concerns with the reproduction/publication of any testimonial or review provided by the User on the Website, the User may contact Find a Dentist Online.
  • International Data Transfers- Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure that adequate safeguards are in place to protect your information when it is transferred internationally. By accessing the services available through this website, it shall be deemed that you have agreed and accepted to all the terms and provisions of this privacy policy and have agreed to the collection and use of your data in the manner as provided in this privacy policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us
Thank you for using Find a Dentist Online. Your privacy and trust are important to us.